An imaging OEM experienced a critical production halt due to high impedance defects in a micro-coaxial cable assembly used for a beta production series.
- Challenge
- A significant share of an AWG #40 micro-coax 1:1 assembly lot failed due to high impedance, leading to order cancellation, a demand for refunds, and a major trust deficit.
- Solution
- Halted production immediately and conducted joint technical analysis with the customer's engineering team to identify the root cause — a specification definition and testing-method mismatch between the customer's RF lab and our incoming impedance verification. Updated test specifications, provided new test reports, manufactured replacement samples, and processed a full replacement order.
- Result
- Successfully resolved the quality complaint, secured a full replacement order for the defective lot, and maintained the long-term partnership. The corrected impedance verification procedure has been applied to every micro-coax assembly since.
- AWG #40 conductor
- micro-coax 1:1
- impedance-driven failure
- full lot replacement
- 0 RMA in subsequent year

