Why this is relevant — Solar PV harnesses share the drawing approval bottleneck UV/longevity discipline shown in this industrial program.
During the development of a high-volume annual cable harness program for a European integrator, the project stalled at the production drawing approval phase.
- Challenge
- After receiving the initial production drawings, the customer's internal technical review delayed the project by several months. The customer cited a need for 'more time to check drawings,' freezing the sample order process and causing communication frequency to drop significantly.
- Solution
- Shifted strategy from passive follow-ups to proactive technical engagement. Offered direct engineer-to-engineer communication to clarify specific drawing challenges, while simultaneously offering free samples for three specific part numbers to lower the barrier for physical validation alongside the drawing review.
- Result
- Maintained the project pipeline and demonstrated commitment to technical resolution, preserving the opportunity for the high-volume annual program despite the extended internal approval cycle.
- High-volume annual program
- Free samples on multiple part numbers
- Multi-month engagement period

